Archive for the ‘VoIP’ Category

The Benefits of VoIP

Monday, November 9th, 2009

If you are considering investing in a new phone system for your small to medium-sized business, a VoIP system (such as the Avaya IP Office) may just be the system for you. A VoIP system can provide a myriad of benefits that can meet all your voice and data needs.

Reduced Call Costs – VoIP systems are often much cheaper than traditional telephone lines since it eliminates long distance charges and remote offices and employees are connected through the same phone network. In fact, most employees can be reached through a three- or four-digit extension from the main phone number no matter where they are located.

Reduced Maintenance – Combining data and voice into one network allows you to simplify your communications management and do it all from one location. You can also easily perform tasks such as adding or changing extensions without any hefty maintenance costs or technical know-how.

Enhanced Customer Service – A VoIP system allows you to answer calls and respond to customer inquiries quickly, keeping customers happy and encouraging patron loyalty. It also enables you to efficiently route calls and offers customer service-rich features such as auto attendant, call forwarding, and conferencing capabilities.

Enhance Existing Equipment – One of the most convenient and cost-efficient things about a VoIP system is there are a handful of different ways to get the system up and running, apt for business and budgets of all sizes. Many VoIP providers can provide phones (both IP and digital) and hardware that can be integrated with your existing technology which means you don’t have to invest in entirely new equipment.

Broadband in the UK

Monday, November 2nd, 2009

The UK is currently 6th on the list of worldwide nations with the most broadband subscribers, sitting just behind France with over 17.5 million users. Over the next three years in the run up to the 2012 Olympic Games in London, that number is set to increase dramatically. The Government`s Digital Britain initiative aims to pipe or broadcast broadband into every household in the UK, with a minimum speed target of 2Mbps. For some this is a conservative estimate of the broadband market in the coming years, with much higher connection speeds currently available to large numbers of customers via ADSL, Cable and Mobile broadband options. These three main technologies are constantly jockeying for consumer attention and as such there are a wide range of providers and plans with great value service and high-tech capabilities. We shall look at each technology in turn and analyse the providers and services available.

ADSL broadband utilised BT landline connections and as such is the most popular and widely available. There are many different providers on offer and speeds vary between a maximum of 8Mbps and 24Mbps depending on where you live and which provider you choose. Big names such as BT and Tiscali occupy the mainstream market and offer additional services such as digital TV and home phone tacked on as part of broadband bundles.

Cable Broadband is available in over 50% of UK households and the sole consumer provider is Virgin Media. Cable broadband can achieve speeds of up to 50Mbps, but cheaper, more modestly priced packages offering slower speeds of between 2Mbps-20Mbps are available from Virgin Media. Fibre optic underground cable networks provide the service and like ADSL you will need to pay line rental on top of your monthly broadband package costs.

Mobile broadband is the most recent addition to the list of broadband services available in the UK. It utilises 3G mobile networks and requires no fixed line connection. As such you can use a mobile broadband connection anywhere in the country which is well-serviced by 3G networks. All of the major mobile phone operators provide mobile broadband services, as well as BT and Virgin Media. Speeds vary depending on the package you choose and the technology available, but theoretical maximums of between 3.6Mpbs to 7.2Mpbs are common. This is the first truly wireless broadband solution and is suitable for students, those living in rented accommodation, travelling businesspersons and light broadband users who will not be limited by the monthly data allowances which most packages have in place.

New VoIP Blog

Monday, January 12th, 2009

This is my new VoIP blog, where I’ll be posting information on companies offering VoIP products and services, information on how VoIP works, and how to get the most out of the products you have.

I’ll also be posting videos on how to wire your new VoIP adapter into your existing home telephone or office system. This will make it so that your VoIP system works just like a hard-wired phone system. Once you get the router wired in to your current phone system, and find out just how good VoIP can be, you’ll wonder why you didn’t switch to VoIP 2 years ago and put that extra $2,000.00 in your retirement account instead of sending it to Ma Bell. LOL

Stay tuned, and thanks for dropping by.