Birch Communications bought Cleartel’s local, long distance and internet customers last year. While they are billing Cleartel’s old customer base, and making money off of them, they are no longer paying commissions to the agents that brought those customers to Cleartel in the first place.
As telecommunications agents, we are used to dealing with telecoms going out of business, but when customers that we bring to the table are sold to other phone companies, but we stop getting paid, that’s just plain stealing. I don’t know what your contract with Cleartel said, but since those customers aren’t with Cleartel anymore, and you aren’t being paid commissions on those customers any more, they are now fair game again.
So, if you had a book of business with Cleartel Communications, and Birch Communications isn’t paying your agent commissions anymore, you should contact your old Cleartel customers and see if you can move them. Make sure you read your old contract with Cleartel first, to make sure you can legally do so, but if you can, do it!
PS. Move them all if you can, I’m tired of companies selling my customers to each other so that they don’t have to pay my commissions. It’s hard to feed my kids when they keep stealing from me so that they can increase their paychecks and their company’s stock value. (Shame on you Birch!)
